
The older we are — make that the more mature we are — the more likely we are to lean in on the politeness tropes of “please” and “thank you.” Before we travel, some of us even make it a point to learn how to say “por favor” or “takk” or “arigato,” depending on where we’re lucky enough to be going.
I hear occasional complaints that “thank you” (TY in text talk) has morphed into “no problem” (NP if you’re texting). “No problem,” however, is very much a means of being polite. But there are signs of a generational split in how we express politeness or how we use the terms we associate with being a gracious person.
Discontent along these lines came in a communique to the NYTimes’ Social Q’s column. The ever-polite and reasonable Philip Galanes was asked by a pair of grandparents to comment on the failure of their adult son and his spouse to teach their son —the grandparent’s 5-year-old grandson —to say “please” and “thank you” at appropriate moments. Have times changed?
It turns out there is research on the use of politeness terms among Gen Zers.
- Sociologists at UCLA found that younger people use words like “please” much less frequently in casual conversation than older generations and that they tend to use it strategically.
- The study, published in Social Psychology Quarterly, explained the more strategic use of “please” this way: “Whether passing the butter or driving someone to the airport, non-strangers say “please” to each other to sweeten a request when they know the other is likely unwilling, either because they have resisted already or because they are busy doing something else.”
- The findings suggest less effort is put into teaching prescriptive, “one-word-fits-all” principles; there is more focus on how to be sensitive to the particulars of a situation.
- “Any generic rule – like saying “please” and “thank you” – doesn’t take into account the specific situation,” one of the researchers reported. It “may not always indicate respect or politeness.”
Galanes’s answer to the offended grandparents mirrored these findings:
“Many young parents are teaching their children manners…by modeling polite behavior for them and with gentle reminders. There are fewer barking commands….It focuses on the spirit of politeness, rather than its performance.”
As to correcting the grandson —a point raised by the grandparents who made it their business to do so —the gist of Galanes’s advice was to butt out and just enjoy the company of their grandchild, a lack of “TY” notwithstanding.
painting: Pierre Bonnard, “One Summer Afternoon”











